A BCP is a document outlining what processes should be followed in an emergency. All the hard thinking and planning for what action to take when we are faced with a ‘trigger event’ has all been done in ‘peaceful’ times, when we could approach it in a methodical, clear-minded way, rather than in an environment clouded with emotion.
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This era of COVID-19 has given me pause to think about – and rethink – a lot of my assumptions and things I have taken for granted. Like the concept of time and the meaning of the words we throw around with abandon.
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What had gone wrong? I believe the business had lost sight of the basics. There was a lack of effective leadership, little strategic direction and a dearth of reporting capabilities. Not only had business plateaued, the company had lost direction and stalled. It was missing clarity and a strategic plan.
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We hear it all the time in business, especially in times of crisis: We all need to step up. Well, if ever there was a time to do that, now is it. The COVID-19 crisis will only exacerbate the frustrations I was already seeing at levels below the CFO in many organisations. Group finance managers in larger multinational organisations have long been telling me about the challenges…
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